Returns & Refunds policy

Please send returned/exchanged goods to:

If you purchased on our website, you can contact us: info@bonumsatus.lt Return cost 2.15 EUR, if you are from Vilnius - free of charge.

If you purchased via the pigu.lt platform, you can apply for a return to pigu.lt Return cost: free of charge.

In case of exchange of goods, we will deliver the exchanged goods free of charge.

In case of exchange of goods, please contact us at info@bonumsatus.lt.

Returned goods must be placed in additional protective (for transportation) packaging (e.g. box, film or protective envelope).

The money is returned to the same bank account from which the payment was made. If the goods were paid for at the time of collection of the parcel, the money is returned to the bank account specified by the customer.